This is one of 4 bugs that have driven me away from SMC… It shows no progress bar (and appears to be doing nothing), the progress bar freezes (and appears to be doing nothing… again), claims the file is corrupted/unsupported (even though it plays fine, and mentioned as one of the “supported formats” in the help file), and fails to maintain audio/video synchronization. I strongly suggest that you people stay away from it… use Video4Fuze, or FuzeVid where ever possible.
If you are having unresolved problems with either of these programs, then try following the instructions on this page. While They recommend MEncoder, I can suggest (for anyone who does not enjoy using command-line based software) X-Media Recode. It always works for me. Just follow these instructions:
1. Open Video File
2. Select the video at the top of the screen, and set profile to custom
3. Under “Audio Track 1” select MP3, and under “Video Codec” select either “MPEG-4” or “XviD” (either one will work)
4. Select the “video” tab, and set “FourCC” to “DX50”
5. Set the frame rate to 20
6. (Optional) Set “Rate control mode” to “2-Pass average bitrate” mode (it may say “constant” instead of “average”. This makes no difference. Just select this option anyway). This may help preserve the video quality, but the file will take twice as long to convert.
7. Select “Audio Track 1” tab. Make sure “sampling rate” is set to “44100”. Set “Rate Control Mode” to “Constant Bitrate” and “Bitrate” to 128.
8. Select “Audio Track 2” tab. Select “none” under “Audio Track”.
9. Select “Filters/Preview” tab. Set “Width” to “224”. Set “Height” to “176”.
(Optional) Set “Aspect Ratio” to “4:3” and set “Zoom” to “Letterbox”
(Optional) change destination (on the bottom) to where ever you want the output file to be placed. You can even place it directly onto the Fuze if you want (Assuming the Fuze is in MSC mode).
12. Click on the “Add Job” button at the top of the screen (the button with the big plus on it). Then, click “Encode”.
13. Follow the instructions on the line I posted above
PS: Sorry for the long post, but I felt I should cover as much as most people will (hopefully) need.