I have two Sans Clips (4 and 8 GB), between two and three years old. They’d been working very well; but, just lately, they’ve both been acting up while in use:
The menu screens freeze and will (sometimes) unfreeze and
The units shut themselves off a minute or so into playing a track. This happens with any track I choose.
I have looked into updating the hardware…but it appears that my units are up to date. The batteries have been completely run down before recharging…and the phenomen still happens. I have also formatted one of the units (8GB) using the Formatting command in the unit menu (not while it was connected to the computer).
I’ve pretty much run out of things to try. Any suggestions/help from the Forum membership would be greatly appreciated.