Transferring photos

I transferred all my photos onto the iXpand flash drive from my iPhone 11 which took ages as I have so many, but only a few actually transferred across. Why aren’t all my photos on the drive?
Also the app shows all my photos that are on my phone - is this taking up more memory as I’m struggling as it is. Thanks

Hi @Sandramn,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

You can use the Google Drive app right now…