Uploading Photos from iphone

I uploaded all my photos last night (or so I thought) which took ages. When I checked in my IXpand drive only a few photos were actually on there. The whole point was so I could free up memory on my phone

On the iXpand app all my photos are showing but if I delete them from the app they’ll disappear from iCloud before I am able to transfer to my computer as they’re not physically on the stick.
I now have less memory because of the double up of photos on the app!
Any help please?

Hi @Sandramn,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: