Need some help ! Just baught my Ixpand usb 3.0 so that I could clear up some storage space on my Iphone 7 (version 10.3.1) but it has proven to be a bit more complicated than I thaught.
I easily downloaded the Sandisk Ixpand app, but when ever I try to back up my photos it downloads a couple of photos (ex: 78 out of 441) and then the app automatically closes and re-opens without the complete back up.
I have tried numerous things:
Deleting the app and reinstalling - didn’t work.
Shutting off my iphone and turning it on again - didn’t work.
Downloaded the update for the Ixpand usb 3.0 - it poped up with the fact that it already was updated with the newest version available - so that didn’t help either.
I tried to use and back up files from an Ipad mini - could do that with no problems.
Tried then backing up a friends Iphone 6s and could qick and fast back up all her 3558 photos.
Anybody with same problem ? or idea for a solution ?