I got a SanDisk Sansa Clip+ MP3 player (4GB) for Christmas and sat down today to try to figure out how to use it. I have never had a MP3 player before, so I am a total newbie at this. I found the manual online, but am still having total failure with the very first step – i.e…, charging the battery. I plugged the cable into the MP3 player and into the USB port on my computer, but instead of the screen of the MP3 player showing that it is connected and charging it shows a yellow battery partially filled in and blue headphones and the word Music in blue. Both of these icons (battery and headphones) and the word Music periodically go off and come back on on the display.
What am I doing wrong?
The MP3 player is obviously not charging, as I left it on the computer for over 3 hours. While I think I successfully downloaded one song to it (it shows up when I connect the MP3 player to my computer and click on the icon on the computer for the MP3 player, then on Internal Memory, and then on the Music folder), I can’t get the MP3 player to turn on/stay on, show a menu or function in any way.
Again, what in heaven’s name am I doing wrong and how can I correct it?
Thanks for any help you can give a semi-technological illiterate newbie!
Well, the first and most important thing to do after taking the player out of the box (and this has been left out of the manual – tsk tsk Sandisk ) is to remove the protective sticker from the player’s screen. It may be a little hard to pull off.
All should be well after that. If not, feel free to ask any questions.
why is it in the website (Sandisk Online Store) 5v doesn’t appear? how can i confirm that?
the standard voltage in the Philippines is 220v, would it be ok to use the Sansa USB/AC Adapter here? i dont know of a local brand here that sells like this so far.
Ah, well, how embarassing – removing the silly protective sticker resolved my problems. Sigh – don’t get old, it’s no fun. Thanks for your help! I’m now enjoying my MP3 player!!
Another Newbie.Is that protective sticker really there? I have a new Sandisk Clip+ and it wont work. Cant get the menu. Just a set of blue headphones flashing at me!!! Going mad. Cant see any sticker to pull off and dont wont to scratch screen by trying to hard. Help!!
I have had my sansa clip for 2 years. Suddenly it will not charge. When connected to the computer it shows that it is charging bt then when I unplug it it says it is not charged. Does anyone know why or how to fix it?
I have had my sansa clip for 2 years. Suddenly it will not charge. When connected to the computer it shows that it is charging bt then when I unplug it it says it is not charged. Does anyone know why or how to fix it?
Is it one of the older (original) Clips? They had a problem with badly soldered connections to the battery. Not saying 100% that this is it, but we’ve heard from a lot of people where this connection just suddenly let go after working perfectly for years and the symptoms are the same. Appears to be connected and charging when connected to the computer, but turns off instantly when dis-connected.
is to remove the protective sticker from the player’s screen. It may be a little hard to pull off. 