Storage of ratings information on Sansa View


I’m sending my Sansa view back for repair as it has a number of faults, one being that there is no way to extract the ratings for songs to another application like MediaMonkey.  I have tried loads nof programs, in both modes, in Windows, Linux, with specialized ID3 pprograms, but nothing passes on or allows ratings information to be displayed.

When I send it back, I would like if possible to extract the ratings on the phone for all the songs, then manually install the file(s) with the data on the repaired phone.

Could anyone let me know where/how the information on ratings is stored on the view?

Thanks for any help.