song skipping

MP3 players All other MP3 players
1

From time to time my c250 skips to the next “song”.  It plays a few seconds, then skips again.  This happens randomly, but since my “songs” are book chapters an hour long, it’s very vexing.  This happens once out of perhaps fifty on/off events.  Generally, when I restart the device I go right back to where I left off.  Any suggestions.

I have no idea what firmware my device has (how do you find out?), and I’ve never updated, since I don’t know how to.  Can this be part of the problem?

2

well, sandisk has newer firmware available for download - IF you have never updated it before.  Click downloads at the bottom of the page, and the name is sansa firmware updater.  just install that and let it do its thang!!!

3

From the main menu, go to “settings”. Then from the “settings” menu go to “system info”. You should see a bunch of stuff displayed and the first line should be “version”. This is your firmware version.