SMC worked once and now won't convert any files again

Hi everyone!  I just got a brand new Sansa Fuze for Christmas yesterday, and I loooove it.

The problem is that I downloaded the Sansa Media Converter, and used it to convert one video from .avi to a file the sansa can read (apparently also an .avi, but smaller).  The Sansa plays the file just fine.  But now when I try converting the next file, I can’t.  The screen pops up saying it is converting the file, but then it stays at 0% for hours.  At about the same time, McAfee pops up saying it has blocked a buffer overload.

Are there two related?  How can I fix this so the media converter works again?  I tried restarting both the program and the computer, and I still get the “buffer overload” message from McAfee and I also can’t convert another video.

(If it matters, I am trying to convert 45-minute episodes of television.)

SMC requires a lot of resource. Try to quit all unnecessary startup programs like McAfee before doing the conversion.

If it still does not work, my trick is to use rhapsody’s import/export functionality to do the conversion, which is free also.

I tried quitting everything and the Media Converter still isn’t working.  It just stays stuck on 0% converted.  How does the rhapsody converter work?  Will it make my .avi’s smaller for putting onto the Fuze the same way the Converter does?  Because they are 350 mb each, and I’d rather them shrink so they don’t take up as much space on the little 8 GB Fuze.

Thanks for your help!

@crystalize wrote:

I tried quitting everything and the Media Converter still isn’t working.  It just stays stuck on 0% converted.  How does the rhapsody converter work?  Will it make my .avi’s smaller for putting onto the Fuze the same way the Converter does?  Because they are 350 mb each, and I’d rather them shrink so they don’t take up as much space on the little 8 GB Fuze.

 

Thanks for your help!

I don’t notice that SMC can shrink the file size according to my memory.

The file I converted (the only file converted successfully so far) was 352 MB.  The file deposited on my Fuze (that works great!  I’ve already watched it on the tiny screen and I love it!) is 214 MB, so I assumed one of the main features of the converter was taking big files and making them smaller, so more can fit on the Fuze.  Also, that way you’re not carrying around tons of extra information for a big screen when all you need is information for a smaller screen.

Alright, I’ve tried everything, and the SMC still isn’t working.  Any other ideas?