Slot Radio card doesn't work

Replaced MP3 player with SanDisk Clip Jam and SanDisk Clip Sport. Either device reads Slot Radio card “Refreshing Media” but only 16 minute SlotRadio+ track is available.

Hi @PEPEPE,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:https://kb.sandisk.com/app/ask

will do. thanx