Sansa Player given as gift (used) Not showing up on My Computer or Windows Media Player HELP!

MP3 players Sansa Clip | Clip+
1

So, of course, i’m a bit of a noob when it comes to computer management. And electronics… Anyway. I was recently given a sansaclip player as a gift. Nothing fancy, just a used player, just the player itself. Music already on it. Plays well, charges well, lights up and everything when plugged into a USB adapter, but it doesn’t show up on My Computer or on anything else, for that matter. Kind of an issue if i want to add more music.

I skimmed some of the FAQs and such, but i’m pretty much lazy and just kind of want a step by step response I suppose…

E-mail: J.stenton@live.com

Messenger: fallenangellifeanddeath@hotmail.com

Either contact works, or just a response here.

Thanks!

3

If i’m correct in your meaning, then Windows XP something. Requirements are all met, I believe unless I’m not understanding something, which is a possibility. And USB is not a part of the settings (how would I go about updating it or by update do you mean go buy a new one?) and as for forcing the MSC, should something pop up…or…what? Do I keep the center button held until soething happens, and if so, what?

4

  1. Turn Clip off

  2. Move switch on left side of Clip down to “Hold” position

  3. Press-and-hold down the center button (in the middle of the circle) while plugging your Clip into USB

  4. See if your Clip shows up under “My Computer”

Then we’ll go from there.

6

Alright. It did not show up under My Computer.

7
  1. Try using the same USB cable and follow the same procedure on a different computer.

1a) If it doesn’t work, try a different cable.

1b) If it does work, try different USB ports on your computer.

  1. Report back to us.
8

Alright, as soon as I can use another computer, i’ll do that. Unti lthen and I can report back with anything, thanks for the help thus far.

9

Hi! Thanks for your assistance. I was using the Sansa Clip with no problems, on Windows XP and Ubuntu until I had to reformat. I am now running Windows SP3. My Sansa Clip is not recognized in MTP mode, and I´ve tried the MSC mode, but then I can’t access all the files I had previously uploaded on the sansa. I’ve tried many of the solutions offered in the Sansa forums, but the bottom line is that when it appears in device manager it has the exclamation mark beside it, and as I have tried to uninstall and reinstall I have gotten three different errors, code 28, a Code 10 if I try to install it as a USB device and a “not able to install due  to INF”. (all these messages are in Spanish, the language of my operating system, so sorry if they don’t translate exactly). I have installed Windows Media Player 11, unistalled it and reinstalled it to no avail.

please help. I switched from iPod to SansaClip and had been loving the experience so far, but this is certainly letting me down :confused:

thanks!

10

Although it’d be nice if you could resolve your MTP problems, is it really important to have MTP?  Do you have subscription music loaded on your Clip, or do you plan to load subscription music?

11

Two things:

  1. if you put files on the device in MTP mode and switch to MSC mode, the files will still be there, but you may not be able to see them. In which case, just format the device and re-sync the files.

  2. from my experience on Vista SP2, if it is in MSC mode, it will not show up in the content pane of the “my computer” window - you know, the right side. It will only show up in the tree view on the left.

One anecdote: I’ve had weird problems with my device while changing settings, like having it say there’s not enough memory and it shuts off. The only way to fix it was to right click on it in the tree pane and choose format. After a quick format, it was fine again.