I’ve seen a lot of people having the same problem, where the mp3 player stays frozen at the Sansa home screen.
The answer’s always the same: take it back.
Well, that option’s not available to me, as I bought this thing 3 years ago, and since my old mp3 player doesn’t work anymore, I want to give this one a shot.
Honestly, like a lot of others, I’ve tried everything: changing batteries, pressing all the buttons, switching the hold button on and off while trying different button combinations. Hell, I’ve even slammed it on things trying to get it to work.
My computer doesn’t recognize it as a device, and the mp3 won’t respond to anything.
Does anyone at all know how to fix this? D: My computer runs on Vista, if that is a factor for the computer problem, but it still doesn’t explain the freezing.
Thanks so so so much for your help. ;]