I had the problem that the Sansa froze on the “Refreshing Database” screen. I tried several things I read here, but nothing worked. So I tried to update firmware. I successfully updated to V01.02.31A. But the problem still occured. So I tried to update (manually) to 02.03.31. But when I disconnect the Fuze, there is no “Updating Firmware” box–it’s just refreshing media and then freezing.
Maybe someone has an idea how to fix it?
by the way, OS: Ubuntu Linux 9.10