Having same problem as everyone else.Works a couple days then dies.Get Sansa flash accross screen ,then it dies.Tried going to my computer,device manager,storage devices,santa express with ! mark on and tried everything concerning drivers,no joy.Very surprised Sandisk refuses to address this issue.I tried 2 from Office Depot with same results,got my money back .When it did work, the oled screen could not be seen in daylight outdoors.Caveat Emptor this company.Chas
It showed up under Storage Devices? You weren’t in Recovery Mode, and that can be any of a number of different issues.
Sorry you felt you had to return it. Personally, though, I would’ve walked out with a Clip. It’s a really nice upgrade.