My Sansa Express isn’t working either. When I turn it on, the “Sandisk” screen light up and then goes to black. I then have to wait a few minutes if I want to try and turn it back on again.
When I plug it into the computer, the screen display is the MP3 player with all these pixels coming out.
Under “My Computer”, I see the two drives, but when I try to click on the one that usually holds the music, it just says that the drive needs to be formatted. It won’t format and it won’t let me into it either.
I have tried the solutions listed for my MP3 player, but they are not working.
This is my second SE- I received it as a RMA back in July- I guess I will be calling customer support AGAIN.
Any help would be great.