Sansa deletet all and no space available anymore

MP3 players Sansa Clip | Clip+
1

Hi,

a couple of weeks ago it happened the first time that I picked up my Sansaclip and all Data was deletet??? I just copied the stuff I wanted to listen to onto it again but noticed that there was less space available.

Today I was listening to an interview on my clip, pressed pause for a moment and as I wanted to continue listening I got the message that the Musikfile can not be read and that I have to free some space. Very strange!!! So I connected to my PC , all files (Podcast, Audiobooks) where empty again???!!! As I wanted to copy the files onto the clip agaiain I got the message now space available/ carrier is full.

so is there anything I can do  ? it is only 9 month that I bought it from Amazon therre should still be Garantie on it otherwise, I hope!!!

Thanks for any help in adevance

Sanjula

3

And be sure to check which mode (MSC or MTP) is set. Life is a lot simpler if you stick with MSC.

4

Thanks guys … I tried the reset but can not access the clip anymore. I just wanted to search the newest firmware but got the reply from Amazon that I can send the articel in and they will repair or exchange it. :slight_smile:

5

Its good to hear that amazon does that, but you can also need to update teh firmware of your clip the next time. :wink:

Sansa Clip Firmware;

http://kb.sandisk.com/app/answers/list/kw/sansa%20clip%20firmware/r\_id/101834/search/1

:wink: 

6

Great :)  thanks for the link. I will do that!!!