Does anyone know how long the unit is warranted? My son received one for his birthday in September 2007. He is very careful with his electronics…it appears the teeth in the unit have loosened/detached and now it can no longer be charged. I wrote the company and am hoping they will exchange the unit. Anyone with similar problems?
Thanks much!
Lise
Your 1-Year SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and manufacture and will substantially conform to the published specifications under normal use for one year from your date of purchase, subject to the conditions below. This warranty is provided to the original end user purchasing from SanDisk or an authorized reseller, and is not transferable. Proof of purchase may be required. SanDisk is not responsible for any failure or defect caused by any third party product or component, whether authorized or not. This warranty does not apply to any third party software provided with the product and you are responsible for all service and repair needed for such software. This warranty is void if the product is not used in accordance with the product instructions, or if it is damaged as a result of improper installation, misuse, unauthorized repair, modification or accident.
To obtain warranty service contact SanDisk at 1-866-SanDisk or send an email to:support@SanDisk.com. You must return the product in tamper resistant packaging, freight prepaid, as instructed by SanDisk. You must obtain a tracking confirmation number, which you may be required to provide to SanDisk. SanDisk will, at its option, repair or replace the product with new or refurbished product of equal or greater capacity and functionality, or refund the purchase price. The warranty duration on replaced product will be that time period remaining on the original product. THIS CONSTITUTES SANDISK’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY.
SanDisk does not warrant, and shall not be responsible for, any lost data or information contained in any product (including in any returned product), regardless of the cause of the loss. SanDisk’s products are not warranted to operate without failure. SanDisk products should not be used in life support systems or other applications where failure could threaten injury or life. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.
THE FOREGOING IS SANDISK’S SOLE WARRANTY. SANDISK DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. SOME JURIDSICTIONS DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL SANDISK OR ANY AFFILIATED OR SUBSIDIARY COMPANY BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY FINANCIAL LOSS OR ANY LOST DATA OR IMAGE, EVEN IF SANDISK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL SANDISK’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.
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