Sansa clip won't turn on or wont be recognised by computer

ab1 · February 10, 2011, 3:56pm

Hi,

I have tried the usual fixes but my clip will not turn on or be recognised when I plug into computer via USB.

Any help appreciated.

tapeworm · February 10, 2011, 4:25pm

Unless you list (in detail) those ‘usual fixes’, no one here will know what to suggest.

Better to give all the information you can off the bat, rather than going back-and-forth playing 20 questions. That just wastes everyone’s time.

ab1 · February 10, 2011, 4:50pm

Held power button up for 3 minutes

Held volume + while plugging into usb

Held centre button while pluging into usb

Thanks

ab1 · February 10, 2011, 11:35pm

Actually everything here:

http://kb.sandisk.com/app/answers/detail/a_id/9/related/1

and here:

http://kb.sandisk.com/app/answers/detail/a_id/188

ab1 · February 11, 2011, 4:24pm

Anyone??

Is there somewhere I can send to get repaired in the UK?

tapeworm · February 11, 2011, 4:36pm

Is it an original Clip or Clip+?

How long have you had it?

Might it still be under warranty?

Have you tried different USB ports and/or a different computer?

Have you tried an AC-USB charger as opposed to your computer?

The original Clips had a problem with badly soldered battery connections.

Could also be you have a bad cable.

tapeworm · February 11, 2011, 4:37pm