My less than 1 month old 2gb Sansa Clip+ stopped working yesterday. I had listened to it for about an hour, turned it off, and three hours later, it would not turn on.
I tried resetting it, but that did not work. I plugged it in and it was recognized as a Removable Disk. A Windows message said I needed to format it in order to use it so I tried, but Windows said it could not be formatted.
I then went to checked its properties to discover it says it has 0 bytes available/used, no name, and is unable to install any driver. It has “C:\Windows/System32/DRIVER/disk.sys” listed as its driver. I tried opening Sansa updater, but it just kept checking for updates with no results.
Also, I’ve never really held it while it has been plugged in/charging before, but it seems to me that it gets hot.
I have to run to class and then work so I won’t be able to respond until past 9:00pm central tonight. I hope you guys can help. I only have a couple days left to return this, so I want to try everything possible to fix it.