I am running Windows xp Media Center. When I connect to the USB I get the following error.
“There was a problem installing this hardware MTP device. An error occurred during the installation of this device. The system cannot find the specified file.”
I contacted support and we downloaded Microsoft MTP porting kit. Didn’t work. After a long session they said the only thing they could do is show me how to connect the Clip as a mass storage device… This worked to get a few songs in it, but does not load playlist nor do other features work either. I just loaded have the latest firmware clip01.01.20a… still gets the same error. If I connect to my daughters laptop the Clip works perfectly… she is running Vista.
Can anyone provide a solution to this short of replacing my OS?