Sansa Clip Connection problems

When I connect my Clip to my computer (Windows XP), my player recogizes the connection but my computer does not. Therefore I cannot download songs, etc.

What can I do to resolve?

Do you have the latest version of Windows Media Player on your PC? If not, then the player might not connect properly in MTP mode. You could try changing the USB mode on the player. If it doesn’t connect in MTP mode, it might connect in MSC mode. Are you connecting the player to a USB port in the rear of the computer? If not, then try that. Front USB ports might not supply enough power. If the player is new, give the player a full charge before trying to transfer songs to it.


I’ll give this a shot and get back to you.