For some inexplicable reason, my 2GB Sansa Clip doesn’t turn on. When I flick the power switch up, absolutely nothing happens. What make it even wierder is that whenever I plug my Sansa Clip to charge it, it charges as per normal, with the screen turning on and it shows the progress bar (approximately 3/4 charge), so it isn’t an issue with the screen or the battery. But as soon as i take it off the charger, it just turns off immediately (I mean immediately), and it only displays any sign of working when it is plugged in. I have tried to put a new song on it to see if it would show the refresh database screen as I take it off the charger, but to no avail.
Thanks in advance
I’m not sure the issue but here are a few things you can try:
Try an alternate USB cable in a different USB port if possible.
1) perform a soft reset, Slide the on switch all the way to the up most position and hold it there for 15 seconds. The clip should turn off(if it shows anything). Then you can release the switch after 15 seconds. Then try turning it on normally.
2) Forced MSC mode - power button “DOWN” in hold (orange showing), press and hold CENTER button while connecting USB cable (& don’t release CENTER button until unit is recognized).
3) Check for file corruption on the Clip: While in Forced MSC mode (see #2 above) then Right-click on the drive. Go to Properties/Tools tab/Error-checking tab, and then Check… If there is an option to fix errors, check it. If you are asked whether to save bad files or chains, don’t.
Another way to do this is manually. Then: Start / Run and type in chkdsk G:/f . (Use the correct drive letter that represents the Sansa.) This will check the disc and ask you if you want to save corrupted chains. Don’t save them.
4) If the above doesn’t work, you can try formatting the Clip from windows, it will erase your songs on the clip and you will have to reload them. Right click on the Clip’s icon under Windows Explorer, Select Format and it will erase the contents of the Clip. Then turn it on and see if it will refresh the database.
If all else fails and if someone else doesn’t have an answer for you, contact Sansas Support. But if your clip gets fixed please report back what worked.
Message Edited by niko_sama on 01-31-2009 09:09 AM