I have been trying to put music on my sons new sansa clip since 9 o’clock this morning!
I have upgraded my media player, read through the instructions several times and the FAQ’s on the website and am beginning to get frustrated.
Here’s what I do know - my computer recognizes new hardware is attached
The player says connected when connected
My music is ready to go
I have also downloaded the firmware updater from the website; but when I plug in the player nothing happens except that the players says “connected” on the screen.
But…according to the Loading music portion of the directions my computer should give me the option of choosing the sansa device…I do not have that in Windows Explorer or Windows Media player.
Can someone help me?