I have a 4GB Sansa Clip+ that recently froze (seemingly while charging via mains) and is now unusable. The MacBook Pro running Snow Leopard that had no problems with it previously now doesn’t normally recognize it - although it does so sometimes, eventually, if I open Disk Utility; it first shows a message saying “The disk you inserted was not readable by this computer,” but then the disk shows up if I click through on either Initialize or Ignore.
Here’s where it gets weird: Once I click through, disk utility shows *two* Sansa Clips mounted: one with ~3.96 GB capacity (seemingly normal), and the other with 2.2 *TB* capacity (which I must confess I don’t recall purchasing, let alone connecting, and I don’t see it in the room). The second is obviously bogus, and seems likely related to the freeze. Once recognized via Disk Util, the 3.96 GB version shows up normally in Finder, and I’m able to navigate through the folders, but the second one doesn’t show up.
When I power it on while disconnected, it hangs at the flower. If I plug it into the MacBook, it will eventually begin to act like it is getting back to normal, going to the “connected” screen and indicating that it is charging. When I eject and disconnect, it goes through the “Refreshing” screen, then stops at the FM radio screen, frozen. it doesn’t respond to anything from there but a hard reset or plugging it back in, in which case it cycles through the waiting session again.
I’ve reset many times, waited overnight with it plugged in, with it not plugged in, etc. I’ve also upgraded the firmware during one of the times it was recognized; it went through the upgrade process seemingly normally and powered off, but subsequent behavior is unchanged.
Any assistance appreciated. Bonus points if you can help me get it working and unlock that hidden 2.2 TB in the process…