Sansa clip freezes / dead

[hersh]

Hi,

I got a Sansa clip a little less than 2yrs. ago and lately it stopped woking, it just didn’t turn on it was totally dead, so I forced msc mode by putting it on hold and pushing the select button while connecting it to the PC and charged it for 24hr. after 24hr. I turned it on by sorft reset ( holding it for 20 sec. etc.) and whoa it turned on so I format close it and plug it in to the PC to charge later I disconnct it and it displays “disconnected” and stays frozen I force it to shut down and I try turning it on but it stays dead?

How can I fix it?

Thanks.

Hersh.

[iamterrie]

Mine’s a clip+, which I have just had for 4 days.  I’ve only played music on it one of those 4 days…after 7 hours, I experienced It’s “death”.  I hope you get an answer that will work for me.  Good luck.

[iamterrie]

Just found this info …here’s what worked on the clip+:  http://kb.sandisk.com/app/answers/detail/a_id/188

[tapeworm]

@iamterrie wrote:

Just found this info …here’s what worked on the clip+:  http://kb.sandisk.com/app/answers/detail/a_id/188

You didn’t read the post directly above your 1st one and see the reset mentioned? Just because it didn’t work for that person, doesn’t mean you shouldn’t try it.

[mikecorleone90]

I agree you with you. You will know it if you try…

[miikerman]

It could also benefit matters to reapply the latest firmware (see the firmware upgrade sticky thread at the top of the forum)–firmware could become corrupted over time.