When we plug in the sansa clip2G into the usb drive (any of them) it says unable to recognize the device unplug and try again. I have read some of the posts in here and nothing seemed to work yet. We have windows xp and we have windows media player 11 so if anyone can help … or is there a phone number to get a hold of an actual person in technical assistance that anyone knows of?
Have you tried different modes? Clip has two modes: MTP and MSC…if you browse the settings > USB mode, you can select the Auto, MTP, MSC…try out different modes to see which one works for you.
Or force an MSC connection: Clip on hold, and press the center button down as you connect to your computer.
I have the same problem. I tried almost every sloution i found in the net and now i endet up here and asking for advice. i have WinXP, the newest wmp and still not working. the player is shown as “Unknown”. i tried everything in the Knowledgebase. still won´t work. maybe here somebody can help me 
mfg moschte
