SanDisk SecureAccess V2. Not Working

The SecureAccess Programme allows me to login using my password and then immediately give me an error message saying that the Programme has stopped working. I have tried multiple times across different computers (Mac and Windows) but the message remains the same. I am wondering what I am missing. Any help will be appreciated.

Many thanks

:smiley: Hi Logotherapy,

_ Dear member of SanDisk Community, welcome. _

mmm… I would do, “clean slate”, would be faster.
Download another, remember that the SanDisk SecureAccess Software you must install in the UDF, and keep in mind, which are two softwares, ie, one for Windows and one for MAc.

See link:          http://kb.sandisk.com/app/answers/detail/a_id/2413
                          http://kb.sandisk.com/app/answers/detail/a_id/2399

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                             (Google translated)

Has this been working for you in the pas? Additionally, as a second option, try to reformat and and see howit goes. 

Woo Hoo

It works…Super

I downloaded a new one and replaced the old one.

I am using both the Mac and Win options and thus was wondering what happened.

Thank you…

:laughing:

:smileyvery-happy: OK!  Enjoy!