Today I inserted my USB disk on key into the computer and everything was fine. Then I started moving some files at the same time (3, if it matters), and suddenly the DOK stopped working.
Then I reinserted the DOK and windows showed that “find new hardware” dialog, and after choosing to automatically search and install, the computer barely recognize the DOK (it makes a sound and shows a new drive, but not more. I can’t even access that drive, it says it needs to be formatted, and after doing that it says that it couldn’t be formatted successfully).
Are you plugging it into a hub or a pc directly? It could be a power problem.
When you thought it initially had stopped working did you Safely Remove it or did you just yank it out. If the latter that could explain the need to format problem. And since it’a a large removable drive Windows won’t allow you to format it.
If your pcs can’t access it it needs to be replaced IMO. Whether a repair shop can fix it or a recovery service I don’t know. But if they can it will probably be more expensive than simply replacing it.