SanDisk Clip Jam battery type

Dear friends,

I am happy to join to your community. I was a happy user of Sansa Clip years ago and now I want to buy SanDisk Clip Jam MP3 player.
My question is about battery that is in Clip Jam. Do you have specification of that battery. Is it Li-Ion or Li polymer battery? Which capacity and voltage is it? How it looks? Does someone have picture of this battery?
Thank you for reading and thanks in advance for your answers :slight_smile:
Alex

Hi @Alex777,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

Yes, I’ve opened a Support Case, but they said that they cannot reveal battery capacity and voltage. Did some users try to open this mp3 player?