I’ve never had a problem with my Sansa Fuze V.2 before, but now that I insert a 16GB MicroSDHC card into it, it freezes up even as the card is going in. The latest firmware has been installed (today) and I’ve tested the SDHC card on other compatible sources and it works fine. I have tried it on both MSC and MTP setting with no luck.
The card is new and has nothing on it, I’ve also formatted it just in case.
When I insert the card before turning it on, it freezes at the logo; and when I insert the card while the MP3 player is on, it freezes whatever is on the screen. There have been a few tries where it says “Refreshing Media,” but then it freezes after it refreshes.
Any advice? I have no other Micro SDHC or SD card that I can’t really buy another at this time.
Thank you in advance.
*Edit: The SDHC card worked when I connected the MP3 player to the computer and inserted the card into it, then disconnected it, but that was once and it doesn’t work when I turn it off and back on again.
Format the card to FAT32 in something that recognizes it. Don’t use QuickFormat.
Then put it in the Fuze with the unit off. Make sure it’s all the way in–it should catch with a little click, and to get it out you have to push it in slightly to disengage the spring. If you can just pull it out it’s not fully in.
Turn the Fuze on with the card inserted, and see if you get luckier.
Message Edited by Black-Rectangle on 02-28-2010 07:53 PM
I reformatted it to FAT32 when I first got the card (I read some threads where that was a suggestion), but nothing happens, and I don’t have an MicroSD card reader with me anymore since the one I used is my brother’s.
As long as you’re sure it’s seated correctly in the Fuze but still won’t connect, formatting it again in another device is your best bet. It’s also the best way to see if it’s working–perhaps by loading some mp3s on it by drag-and-drop.
Borrow the card reader again, or spend a few dollars on your own, or borrow someone’s cell-phone or camera with a microSD slot and their connector.
Once you format, take a look at Properties to see what other information you can find about the card.
Is it a name-brand card (SanDisk, Kingston, Transcend, PNY, etc.)? Did you get it from a store, or online?
Because you might have a bad card. Just to make things worse, there are counterfeit microSD cards around–hello, eBay-- that are gimmicked to read as 16GB but are actually not 16GB.
And of course there’s also the possibility that something is wrong with the slot in the Fuze, which would be very bad news.
You just have to systematically run through the possibilities, and the best way to start is to make sure something else reads and writes to the card.
I’ve put MP3s on the card and my computer read it. It had 15.6GB after reformatting, and after that, I connected it and it still froze the Sansa Fuze.
I did purchase it online, but only after reading reviews of it from other costumers. It’s a SanDisk.
But like I said, the Fuze did read it once and the MP3s that I added showed up on it, but once I turned it off - it wouldn’t work with the microSD card in it again.
I’ll try those other suggestions soon, and I guess I’ll have to buy a reader sometime soon.
It sounds like a good card that had a glitch during the writing–disconnected too soon, your computer hiccuped, mysterious gremlins.
Try formatting again. I trust you are using a Windows computer with FAT32.
Also, put the Fuze on MSC mode to transfer things to the card. I just don’t trust Windows Media Player.
I once tried to let WMP connect to the microSD card and it did some weird format thing that also made the card crash the Fuze. I thought the card was dead and the Fuze was dead–they weren’t.
Formatting both the card and the player’s internal memory (with the Format command under Settings/System Settings) were necessary after that. Be sure to get your music off the player first.
Black-Rectangle wrote: I just don’t trust Windows Media Player.
I know you want to stay with XP, and that’s fine, but there is one thing about Win 7 you might appreciate…you can disable Windows features from a master list…I now have Windows Media Center and WMP12 disabled. It’s like they’re not even there.
TheBard wrote:
I’ve put MP3s on the card and my computer read it. It had 15.6GB after reformatting , and after that, I connected it and it still froze the Sansa Fuze.
I did purchase it online, but only after reading reviews of it from other costumers. It’s a SanDisk.
Something’s not right here. You should only have 14.8GB available space showing on a brand-new or formatted 16GB card.
@thebard wrote:
I’ve put MP3s on the card and my computer read it. It had 15.6GB after reformatting , and after that, I connected it and it still froze the Sansa Fuze.
I did purchase it online, but only after reading reviews of it from other costumers. It’s a SanDisk.
Something’s not right here. You should only have 14.8GB available space showing on a brand-new or formatted 16GB card.
I was thinking the same thing, Tapeworm.
An empty 16GB card formatted gave me 14.8GB of space (15,923,085,312 bytes).
The person is using a later version of Mac OS X. Apple changed the storage capacity reporting to the same as the manufacturers’. It’s understandable why they did it, as it’d cut down on a lot of tech support calls from people getting upset over nothing.
Well, either you know him personally or you’re psychic. I’ve read back over the OP’s entire 3 posts 4 times & can’t see anywhere he said he was using a Mac.
Useful information to know; that may have a bearing on the problem. It is recommended that a Sansa player NEVER be formatted from a Mac; I don’t know if formatting a card needs the same precaution, but I’d suspect it does. Here is a relevant post from someone who figured out how to undo the damage when he formatted his player using his Mac.
The OP may also check into SD card formatters. There’s good ones from the SD Association and Panosonic, but they’re Windows only. There may be one that can be used on Macs, but I couldn’t find one. If such an animal does not exist, then I’d suggest using a Windows machine; maybe a friend’s or one at work to re-format the card correctly and see if that improves the situation.
The person is using a later version of Mac OS X. Apple changed the storage capacity reporting to the same as the manufacturers’. It’s understandable why they did it, as it’d cut down on a lot of tech support calls from people getting upset over nothing.
Well, either you know him personally or you’re psychic. I’ve read back over the OP’s entire 3 posts 4 times & can’t see anywhere he said he was using a Mac.
Useful information to know; that may have a bearing on the problem. You have to format a Sansa player as MS-DOS file type from a Mac; I suspect the same would hold true for an SD card.
The person is using a later version of Mac OS X. Apple changed the storage capacity reporting to the same as the manufacturers’. It’s understandable why they did it, as it’d cut down on a lot of tech support calls from people getting upset over nothing.
Well, either you know him personally or you’re psychic. I’ve read back over the OP’s entire 3 posts 4 times & can’t see anywhere he said he was using a Mac.
Useful information to know; that may have a bearing on the problem. You have to format a Sansa player as MS-DOS file type from a Mac; I suspect the same would hold true for an SD card.
Oh, no. I’m not using a Mac; I have a PC with Windows XP Pro.
I got a USB microSDHC reader two days ago and the 16GB card worked well with it. I have also just got a new 8GB Sansa Fuze, because my old one would freeze itself (before I even bought the 16GB microSDHC card).
The same thing happened. I really don’t want to call.
Have you tried running ChkDsk (Error-Checking) on the files on the card, or made sure the files ID3 tags are in order and in the proper format (ID3v2.3 ISO-8859-1)?
Turns out that my card is a fake.
I compared it the the card that came in my brother’s phone and they’re noticably different, and his works perfectly on my MP3 player (not that I get to keep it), and my doesn’t work in his phone (although it did in another).
Oh well. I got a 16GB flash drive now. I feel really stupid now.
TheBard, did you buy it from ebay from some Chinese seller? If so there is a big chance you bought a low capacity card hashed up to 16Gb. It would show in the computer as 16 GB, but in real terms it is still the same low capacity card, probably 1 or 2 Gb. I never met anybody from China selling real McCoy usb/memory cards on ebay. You still can return the card and have your money back by agressively escalating the issue with the seller - the ebay as such wouldn’t bother to help, as they earning millinons by soliciting fake memory card sales.
I, myself, made it a rule never to buy anything like that from Hong Kong or mainland China.
The seller deleted his page shortly after I bought it, I should have noted that, but I guess I didn’t want to believe it was fake. It was a Chinese seller, and I’ve e-mailed him a few times but have not recieved a reply. I opened up a case with eBay to see if by any chance they’ll help. I doubt it, but it’s worth a try.
The card actually does hold as much as it says (I tried filling it up when I read your post).
Pretty much the only reason I bought it being from China was because my brother had bought an 8GB MicroSD card from there for $1 and it worked on everything perfectly for him.
I won’t be buying anything from there anymore.
