sandisc ultra usb 3 failed red light come on and is unrecognisable

My sandisc ultra usb 3 is not recognised by my computor. Initially when first plugged in to the port red lights flash the it turns off and is not accsesable. It also gets hot. please help. My computor also recognises something is plugged in in file explorer then it disapears. please help

Hi @hahnsolo,

Thanks for reporting the issue. Have you opened a Support Case? If not please click here and open a new support case to assist in the best possible way.