I have just bought a SanDisk Ultra USB 3.0 pendrive (16GB, SDCZ48-016G), but I cannot make it work with my HP UltraBook 9470m, which has USB 3.0 ports. When I plug the pendrive into the USB port, the LED on the pendrive lights up, and Windows shows the new drive in Windows Explorer as Removable Disk, but I cannot go into it (I get the error “Please insert disk into removable disk”). Under Properties, Windows shows 0 bytes for free and used space, and unknown file system.
Any suggestions how to overcome the issue? The USB port works fine with other devices such as keyboard, mouse or USB 2.0