This must not be my day. Not only has Media Converter failed to perform, but my lengthy post on this matter got eaten by the Cyber Monster.
I want to load some mp4 files on my Fuze. This is supposedly a supported format, but when I did the drag-and-drop approach, I was alerted that this is NOT a supported format. Sure enough, the file was not recognized in the menu.
I downloaded the latest build of Media Converter. That worked fine with a small video of 2.66MB. Then I tried the “real” one of 159 mb. I have acres of storage on my hard drive and 2.58 GB free on the Fuze. Space should not be an issue. But … MC stalled out at 58% / 27% each of the half dozen times I tried.
To be sure it wasn’t the file, I reinstalled MC and tried another mp4 file of similar size. This time it stalled out right away after I cliciked Convert.
I’m running the software on a Windows 7 64-bit machine. For whatever it may be worth, the Event Log reads:
Log Name: Application
Source: Application Error
Date: 7/23/2012 5:11:10 PM
Event ID: 1000
Task Category: (100)
Faulting application name: Sansa Media Converter.exe, version: 0.0.0.0, time stamp: 0x4c85859c
Faulting module name: CoreAudioToolbox.dll, version: 188.8.131.52, time stamp: 0x4f3a0dc9
Exception code: 0xc0000005
Fault offset: 0x003339a9
Faulting process id: 0x18b0
Faulting application start time: 0x01cd6916d6d2d7a5
Faulting application path: C:\Program Files (x86)\SanDisk\Sansa Media Converter 2\Sansa Media Converter.exe
Faulting module path: C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
Report Id: ece2eafd-d50a-11e1-bcbf-ac8420edd697
<Provider Name=“Application Error” />
<TimeCreated SystemTime=“2012-07-23T21:11:10.000000000Z” />
<Data>Sansa Media Converter.exe</Data>
<Data>C:\Program Files (x86)\SanDisk\Sansa Media Converter 2\Sansa Media Converter.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll</Data>
I’ll appreciate any help anyone can give and hope this post goes through!