Hi
I have a brand new 2Gb Clip+ and am having problems with the radio.
When listening to a radio station, the station appears tuned in first and the reception is good. Then after a minute or so, the reception deteriorates as though the station is no longer well tuned in, even though the frequency displayed hasn’t changed.
If I change the frequency forward by 0.05Mhz and back by 0.05Mhz, then the station is back in tune again. And so the cycle repeats.
I have flashed with the latest firmware and it’s still a problem.
I used to have a Clip before this and never had this problem.
Can anyone help?
Thanks,
Stannnman
There was another person here a while back with the same issue. It’s a defective tuner; return it.
Interesting… I received a Clip+ for Christmas this year, and it does the same thing. Pretty annoying.
The box that it came in was thrown away as part of the Christmas cleanup – hope SanDisk can help. I believe I can get a copy of the receipt.
Will contact them, but I’m relieved to read that it’s a known issue.
@cbrillow wrote:
Interesting… I received a Clip+ for Christmas this year, and it does the same thing. Pretty annoying.
The box that it came in was thrown away as part of the Christmas cleanup – hope SanDisk can help. I believe I can get a copy of the receipt.
Will contact them, but I’m relieved to read that it’s a known issue.
As you’re still within 30 days of Christmas, you might get quicker satisfaction from the store/dealer where the player was purchased. Otherwise, SanDisk certainly will honor the 1 year warranty.
I’m another one with the same problem. It seems to be a common issue, Sansa customer service refuses to acknowledge it. Their loss!
