Not functioning after firmware update.

I upgraded the firmware on my Clip Sport Plus. When I power cycle it, the screen says Sandisk but the image is very distorted. Also, Windows 10 is no longer recognizing the player when I plug it in to my computer.

Hi @researchcapt,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: