Last night, I plugged in my Clip Sport, which had been working fine for about 6 months, to my computer. There was a Firmware update, so I installed that. After it was finished, I was prompted to unplug it to complete install. Did that. No problems so far. This morning, it would not turn on. I hit the power button and “SanDisk” appears in red for a second or two, then nothing. I plug it into my computer and it the player does the red “SanDisk” thing again, but nothing else. My PC doesn’t recognize it. I tried resetting it. I held the power button for 5 minutes, same thing. I held the power button and back button for 5 minutes., no change. I left it to charge for 7 hours, same thing. Is it dead?
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Which firmware are you now running?
Since it updated on the 5th, my guess would be that it’s the new one: 1.22.
I have just downloaded and tested v1.22 , with no issues.
Try holding power button for 40+ seconds, wait 10+ seconds, then hold power button for 20+ seconds.
If necessary, wait another 30 seconds and repeat …
My SanDisk Clip Sport is having the same described problem. I tried to update the firmware to 1.22 version (I think) but the screen showed me a fail message. I tried to do it again with same results. Now the device is not turning ON and is not recognized by the computer (nothing happens on the computer when I plug it in, only the red SanDisk logo shows. As you had this same problem, could you please help me to solve it?
Thanks in advance.
@ckussatz wrote:
…I held the power button for 5 minutes, same thing. I held the power button and back button for 5 minutes., no change…
It doesn’t look good then. Personally I had no problems after the update.
