No Media Converter option

shughes501 · December 11, 2010, 5:19pm

After I download the Sansa Firmware Updater, I don’t get an option from start/progams/Sans/Sans that says Media converter. I have tried uninstalling and reinstalling several times. I am using Windows Vista

black_rectangle · December 11, 2010, 7:31pm

You need to connect the unit to download Media Converter.

But why bother? Video4Fuze is better.

h2o2wine · December 13, 2010, 1:24am

Same situation: the Fuze is connected, Sansa Updater is started, but the only option for download is the user manual … again. Any thoughts on how to get out of this loop, before I try video4fuze?

Thanks.

tapeworm · December 13, 2010, 1:41am

See this.

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