Using a 4gb Fuze, version 01.02.28. It’s a reburbished model I bought for my wife 3 months ago. I have taken it over. Want to add video. Went to d Sansa Firmware Updater and downloaded it. When I plug in Fuze it is recognized by updater. However on the updater when I click on the box to download the Converter and Manual, the Download button does NOT activate. I cannot download the converter and have not found any other links to download the converter, so i am stuck.
By the way, I tried the free version of the 4videosoft converter and tried converting a video cilp in the sanse fuze mode, but when I tried to copy and paste the converted clip to my Fuze in the video folder it would’nt let me, saying it was incompatible…
Help