My new Sansa Clip is dead out of the box.
I invested in two extra Sansa Clip 4GB a few years ago for backups. they have hung on my bulletin board for about two years. I lost one of my regular ones this week and finally opened one of the new ones. Completely dead. won’t even show up on a mac or a PC. Won’t charge on a usb on a pc even when left all day. Opened the 2nd one. Both are dead.
Sansa told me these forums would give me an answer. They all assume your unit is only dead a few days. Not a few years.