Yet again, I am having difficulty updating my Clip’s firmware. This time from 01.01.30 to 01.01.32. I get a failure when using the Sansa Updater 1.200, “The Installation failed. Please try again later”. I also tried the suggestion of taking the firmware update file and directly inserting this into the root directory. However, the Clip will not let me put this file (m300a.bin) into the root directory…only various subdirectories.
I wanted to update the firmware thinking it might be a solution to reversing the extreme slowing down of starting and turning off the clip. Very weird. I tried reformatting and although it did it once after restarting the unit the music was still there. I tried various ways numerous times (directly from the Settings menu on the clip to connecting the clip to my XP PC in USB Auto, MCS, and MTP.) I just “formatted” the clip through the Settings. It completed, I couldn’t find any music, plugged it into my PC, saw that there was no music, disconnected from the PC, restarted the Clip and my music files were back. Go figure. (Incidentally, I get an error message when trying to reformat for the DOS command line or through Windows Explorer.)
I also hacked the registry to remove any mention of the unit’s PID keys and then reinstalled the Updater software but this had no effect either. Additionally, every time I unplug the Clip from the computer it takes well over 2 minutes to get thru “disconnecting” through refreshing the database.
To summarize my issues: (1) I cannot update the firmware through either of the two suggested methods. (2) I cannot reformat the Clip either from the Clip itself, using a DOS command line format, or through Windows Explorer. (I have XP with SP3.)