I kept trying to view one of my videos, and it turned off and wou’dn’t turn back on. It had a full battery, but I plugged it into the computer anyway. On the mp3 screen it said full battery but on the the computer it said Critically low. It’s been charging for the majority of the day now, and I unplugged it and it still would not turn on.
I already tried resetting it, and connecting it to a different port, but neither of those options helped. Any suggestions?