My sandisk clipjam is stuck

My screen of the sandisk got stuck in the title of sandisk (when you turn it of or on)
It happend after i charged it with an phone charger.
What do i do? I tried to reset it but it wont turn of or on

Hi @Atalyadavidov,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: