Music files not transferring properly

I have a problem with finding music files after they have been transferred to my Sport Plus. I can see the files in Windows 11 Explorer, but when I disconnect or eject the player, the files are nowhere to be found. I can see most files that I have transferred, but some I cannot see.

Hi @Charlie2,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: