No “Music” folder in Player menu. Copied mp3 music into Music folder, which shows when connected to computer, but the Player only shows: Radio, Settings,Bluetooth, and Sport.
Hi @rmmberry,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
I had something similar happen. The player misplaced the Sport and Books folder (Books had my podcasts). But after much frustration, the folder reset after go into Settings/System Settings and Restore.
Working fine now. Good luck. 
