First of all please excuse my mistakes since English isn’t my native language, but I have a lot of problems with my new Sansa Clip+ and I’m out of ideas.
I purchased a Sansa Clip+ a couple of days ago and so far I am very unsatisfied with this product. I decided to give SanDisk’s Sansa Clip+ a try because I want to use the player with my WinXP- as well as my Linux-PC (MSC capability) and because most of my mp3-files don’t have an ID3-tag I need folder browsing to select my songs.
None of these two purchase decision work with my Sansa Clip+ player.
The first thing I did was to switch the USB mode to “MSC” and after I connected it with my PC the player showed up as an USB flash drive. I copied some albums to the “MUSIC” folder (all mp3 without DRM) and safely removed the player.
When I started it up I noticed, that in some albums some tracks were missing (in both folder browsing and ID3 mode) and that there was junk data (for example in Japanese letters) in some others.
When I connect the player to a PC again (XP or Linux) all the files show up correctly and also the missing ones can be listened to or copied back to the PC. I tried this a couple of times and all the time some different files are “missing” when I look for them on the player (eg one time album A copies correctly, but album B misses track 7 and the next time album A misses the tracks 3-5 but album B is complete).
After that I upgraded the firmware to version 01.02.09, formatted the player with its internal formatting-software or with the Windows XP dialog (FAT32; NO quick format!) and reset the player to its factory settings, but the problem still persists.
I am very grateful for any ideas, because at the moment the whole player is pretty much unusable for me and not at all what I suspected.
Message Edited by sacli on 03-17-2010 06:09 AM