I’ve been having a few problems with my two-year-old 4 GB Clip. It was last used a week or two ago, and the memory was only about 1/2 full.
Today I went to turn it on, and it got stuck on the screen with the “four-leaf clover”. I tried turninig it off and pushing the other buttons, but there was no response. The only way I could get the clip to turn off was to hold the on-off switch for about 10 to 20 seconds.
I tried connecting to my PC, the way I have many many times in the past. The PC did not recognize the clip. A warning message came up - “USB Device not recognized. One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.”. I tried looking for the Clip through Windows Explorer, but it was not listed.
I left the Clip connected to the PC, thinking maybe it just needed to be charged, and eventually this message appeared on the screen of the Clip: “Not enough space for Music DB. Please free 30 MB.” I’ve done some research here about this error message, but none of the solutions suggested (e.g., deleting files, reformatting the Clip) seem to be an option for me, because I can’t access the data on the Clip via the Clip itself nor via the PC.
I’ve tried several times to slide the on-off switch up and hold if there for as much as 30 seconds, but that hasn’t corrected these problems.
My fear is that it has died and is beyond repair, which I would not expect after 2 years of rather gentle use.
Can anyone offer any suggestions?