Memory still full after reset

MP3 players Sansa Clip | Clip+
1

Hi - I reset my SansaClip today after it froze.  At the time, it was almost completely full with audiobooks.  Now…it says it is still just as full (so will only let me load on one small book), yet the files all seem to be gone/nothing left to delete.

Any thoughts?  Thanks!

2

A reset will not erase content. Why do you think they are gone? Is the player’s display not showing any, or do you not see any when connected to your computer?

If you can’t see your files while connected to your computer, try switching the USB mode (in Settings > System Settings). Your computer can only see the files thate were transferred in the mode the player is currently in.