Mac Installation

Have tried to download the firmware on my Mac several times.  I get a message saying “This program cannot be run in DOS mode” followed by (?) computer language.  So I haven’t gotten any farther than seeing the “connected” on the Sansa Clip Zip.  Help!  Am a non-tekkie Baby Boomer.  :)

You cannot download and/or install the Firmware Updater. Is this what you’re trying to do?

Download and extract the firmware .zip file (identified in the post by

Manual Firmware Update (Download and Instructions)

Manual Firmware Update (All Regions) - Click here to download

and manually update your player per the instructions found in the firmware post.

You cannot download and/or install the Firmware Updater. Is this what you’re trying to do?

Follow this link:

Manual Firmware Update (Download and Instructions)

Manual Firmware Update (All Regions) - Click here to download

and manually update your player per the instructions found in the firmware post.

I just bought this sanDisk and am trying to hook it up to my mac. I downloaded firmware, but it won’t install.

how do I hook up san disk to a Mac and use my itunes content? I downloaded firmware but it doesn’t open or install

If you explain exactly what you did, maybe we can determine what is wrong. Did you manually set the player to MSC mode? Did you un-zip the firmware file? Did you place it in the root (top) directory?

For the firmware, did you follow the firmware upgrade instructions?  See:  http://forums.sandisk.com/t5/Sansa-Clip-Zip/Sansa-Clip-Zip-Firmware-01-01-20/td-p/270703.

Here are various how-to’s for using the Clips with iTunes:

–  http://kb.sandisk.com/app/answers/detail/a_id/1141/~/transferring-music-files-to-the-sansa-player-using-itunes-on-a-mac-computer

–  http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/sansa-clip-plus-and-itunes-how-to-transfer-files/td-p/149713

–  http://www.ehow.com/how_8654770_load-sansa-clip-plus-itunes.html

–  http://www.ehow.com/how_8580236_sync-sansa-clip-itunes-windows.html

Note:  I’m not a Mac/iTunes user, and so can’t vouch for the above sources.  So, use your judgment.  Note, however, that the first source is SanDisk itself–pretty dependable . . . .  And once you get a system down, you’ll be set into the future!   :slight_smile: