Can't get Firmware to update on a Mac

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

At my wits end.

Downloaded the new firmware update.  Unzipped it’s: m300a.bin

Stuck that in my root directory and nothing.

Sansa Clip+ won’t recognize it.  Using a Mac with Snow Leopard.

For some reason SanDisk isn’t Mac-Friendly, so I have to do this manual style.  And no luck.  This is really aggravating.  I’m firmware upgraded a ton of things before: Cameras, Blu Rays, TVs, etc.  They all work.  This just isn’t working.

Here’s a photo of my directory.  There’s  a DID.bin file that I’ve also tried deleting too, perhaps thinking that it only needed 1.  But with DID.bin with and without - nothing.  Will not recognize it.  Will not install it or refresh it or anything.  Doesn’t even show it’s there when I use the device.

When I detach the computer with the m300a.bin in the root directory 

2

@thebmill wrote:

At my wits end.

 

Downloaded the new firmware update.  Unzipped it’s: m300a.bin

 

Stuck that in my root directory and nothing.

 

Sansa Clip+ won’t recognize it.  Using a Mac with Snow Leopard.

 

For some reason SanDisk isn’t Mac-Friendly, so I have to do this manual style.  And no luck.  This is really aggravating.  I’m firmware upgraded a ton of things before: Cameras, Blu Rays, TVs, etc.  They all work.  This just isn’t working.

 

Here’s a photo of my directory.  There’s  a DID.bin file that I’ve also tried deleting too, perhaps thinking that it only needed 1.  But with DID.bin with and without - nothing.  Will not recognize it.  Will not install it or refresh it or anything.  Doesn’t even show it’s there when I use the device.

 

 

 

When I detach the computer with the m300a.bin in the root directory 

You shouldn’t be seeing m300a.bin when you unzip…what you need is clppa.bin. Are you sure you’re not trying to load an original Clip firmware onto a Clip+?

3

@thebmill wrote:

 

For some reason SanDisk isn’t Mac-Friendly, so I have to do this manual style.

 

 

Actually, it’s the Macs that are not so friendly with non-Mac gear, not vice-versa.

4

If you have a Clip+, you need to use a Clip+ firmware file, not a regular one.  Go back and download the firmware for your player.

5

Actually, it’s the Macs that are not so friendly with non-Mac gear, not vice-versa.

That’s actually never the case.  Macs usually are the easest to setup.

Re:

6

In other news, I’m an ■■■■■ and simply didn’t download the right firmware!  Thanks for your help all.

7

Thebmill, you are partially right: Macs are very easy to set up (seemingly–I don’t have one), if you are doing everything the Mac’s way and staying in the universe that it wants to keep you in (and wants to force upon you?). However, when you use the Mac and then stray to the PC (as vs. Apple) world, the Mac can cause problems, which it doesn’t, seemingly, try to resolve–instead, it can push the problems and the need to solve them on the other devices. For example, the case, often. when trying to download files from a Mac to non-Apple devices, such as audio players and cameras, in which case the Mac creates extra files that clog and can stall the devices.