1. Pick up your Sansa Clip player–the physical player you bought.
2. Turn it on.
3. Press the little “home” button, the small button on the front of the Clip located at the upper right of the big wheel–it’s the small button with the little house printed above it.
4. Press the bottom of the big wheel (at the 6 o’clock position) until the display shows Settings.
5. Press the right side of the big wheel (at the 3 o’clock position) once, to enter the Settings options.
6. Press the bottom of the big wheel (at the 6 o’clock position) until the display shows USB mode.
7. Press the right side of the big wheel (at the 3 o’clock position) once, to enter the USB mode options.
8. Press the top or bottom of the big wheel (at the 12 and 6 o’clock positions) to scroll to the USB mode setting that currently is not checked (I think it will be MTP; ignore the “Auto” setting, for the reasons I noted above), and then select it by pressing the right side of the big wheel (at the 3 o’clock position).
9. You now have set your Clip player to MTP USB mode. Press the little home button a couple of times to return to regular play mode.
And that’s it. Now when you connect your Clip player to your computer, your files should show up on your computer. If they do not, repeat the above but set the USB mode to the MSC setting.
I hope this helps–
P.S. As I said earlier, of the USB modes, the MSC mode (as compared to the MTP mode) is more universal and will work on more computers. If you use your Clip player on other computers, you may want to set your Clip player to MSC mode, to make sure it will connect to other computers. If that is the case and if your Clip player has been set to MTP mode up until now, before you change the USB mode setting to MSC mode, to be able to see all of your Clip player’s files on your computer, first copy your Clip player’s files back to your computer, delete them off of your Clip player, set the Clip player’s USB mode to MSC (see the above), and then copy the files back to your Clip player. This will assure that you can see all of your Clip player’s files, when connected to your computer.